Sorry, the BBS is no longer being maintained. Nevertheless, I'll leave the link here because there is some good information there.
Due to time considerations, JP-Production's Support Forum is the primary channel of technical support conserning the StarFight Game series. Before contacting us for technical support via email, please check out the forums. Especially in case of StarFight VI: Gatekeepers, lots of useful user experiences can be found there.
Support Forum is hosted free by eZboards, so the advertisments you'll see there are completely unrelated to JP-Production.
Enter JP-Production Support Forum